As one of Europe’s largest insurtech companies, CLARK is redefining how millions of customers manage their insurance. During my nearly two-year tenure as a Senior Product Designer, I played a key role in shaping both the day-to-day product experience and the company’s long-term vision. While working across multiple squads, I contributed to core product enhancements that drove customer retention and sales, while also leading a high-impact strategic initiative—the design of a forward-thinking product vision.

Grounded in extensive usage data and qualitative research, this vision prototype reimagined the future of digital insurance management. I collaborated closely with product, engineering, and leadership teams to craft an intuitive and seamless experience, aligning user needs with business goals. The prototype wasn’t just a conceptual exercise—it became a guiding framework for CLARK’s next-generation platform.

Beyond shaping the vision, this work also laid the foundation for a sophisticated design system, ensuring consistency, scalability, and efficiency across the entire product ecosystem. By merging strategic insights with thoughtful execution, this initiative provided clarity on the company’s direction while elevating CLARK’s digital experience for millions of users.